Support
Most questions are answered below.
Frequently asked questions
How do I start using OwnStats?
Open the app and begin recording. Your collection is ready on your device from the start.
Where is my data stored?
On your device. With iCloud sync turned on, it also syncs through your own iCloud across your Apple devices.
How is my collection kept private?
Your collection stays on your device and can sync through your own private iCloud.
What is free, and what is OwnStats Pro?
The free tier covers up to 25 items, 3 folders, charts, the timeline, year-in-review, image sharing, and iCloud sync. Pro adds unlimited items, unlimited folders, and plain-text export.
How much is Pro?
A one-time lifetime purchase of $24.99, or $2.99 per month or $14.99 per year with a 7-day free trial. One unlock applies to every plan.
How do I manage or cancel a subscription?
On your iPhone or iPad, open Settings, tap your name, then Subscriptions. A subscription renews automatically until you cancel it there.
How do I restore Pro on a new device?
Open OwnStats, go to the account screen, and tap Restore Purchases while signed in to the same Apple ID.
How are market values tracked?
Record market values at your own pace, and OwnStats charts the values you enter over time.
Which devices and languages are supported?
iPhone and iPad on iOS 15.1 and later, in English, 简体中文, and 日本語.
How do I get help?
Use the contact address at the bottom of this page to send your question.
Contact support
Send your question to:
xxxxxxxsystems@gmail.com